Testimonials
Testimonials
At Lexus of Cairns, we are proud of the service we offer to each and every one of our customers. Our team is passionate about Lexus and committed to exceeding your expectations each time you visit us. As with all things Lexus, everything we do is underpinned by Experience Amazing. Here are a few words from some of our customers:
Sebastian and Maria
I couldn't fault them. When I wanted to know anything, they went out of their way and kept me informed throughout the delivery as well, because we had to get it made. Michael was great, so patient with us and also the negotiations were smooth as well, no concerns at all where that was concerned.
Anthony
It was, without a doubt, a great experience. It was faultless, and everything I need to know they explained to me. I had done my own research beforehand, and Michael just filled me in on things I didn't know about the car. But overall everything was perfect. Michael was very very good, and I am happy with the car.
Christine
Michael is just amazing, he's so personable, so patient. Nothing is ever too much trouble for him. I'm so happy with my NX, but still grieving over trading in my lovely RX350, she was just a beautiful car, but I am loving the NX though.
S & N
The purchase was wonderful, this is our second Lexus car we have bought. Rob was an excellent salesman, we were very happy to have him, and of course the new Lexus is amazing, such a beautiful car. It has so many features that we haven’t used before. We love it.
B & S
The feeling of always being treated above and beyond. The trustworthy and honest information you are given, and with everyone loving the product so much. The after sales care and ongoing feeling of being part of a special family. Lexus ownership is like being a part of an exclusive club where you tip your hat to acknowledge other Lexus owners ‘they understand’. Combining history of advanced hybrid technology, Japanese customer excellence and pride and not compromising on performance or comfort. I am a Lexus devotee for life.
JP
Blake, from Lexus of Cairns was fantastic to deal with. He answered all of our questions and was very easy to deal with in the process of ordering our new Lexus.
Anonymous
The sales consultant and the finance consultant were incredibly approachable and personable, making the entire experience enjoyable. They took the time to listen to my concerns and were eager to provide thorough answers to all my questions, ensuring I felt fully informed and comfortable throughout the process. From the very beginning of the process to the moment my vehicle was delivered, my experience was nothing short of outstanding. The communication throughout was top-notch, as I received regular updates that kept me informed at every stage. This attention to detail made the entire experience smooth and reassuring, culminating in the excitement of finally receiving my vehicle.
G & Y
Lexus under promised and over delivered as my car was here early than expected . Everything since has been excellent from the salesperson's explanation of how everything works to organising the valet service to the airport which we are about to use this month.
F
A & S
Brilliant customer service from start to end. Rob Nash was polite, respectful, down to earth and not at all pushy. The benefits of owning a Lexus were apparent and the Cairns Lexus team made us feel like part of the family. Lexus ownership is like being a part of an exclusive club where you tip your hat to acknowledge other Lexus owners ‘they understand’. Combining history of advanced hybrid technology, Japanese customer excellence and pride and not compromising on performance or comfort. I am a Lexus devotee for life.
